| Royal Mail First Clas | Delivery : Estimated between 1 - 5 working days after Dispatch Dispatch : Estimated 1- 5 working days Free UK delivery over £ 75 | £2.99 |
| Royal Mail Tracked | Delivery : Estimated between 2 - 5 working days after Dispatch Dispatch : Estimated 1 - 5 working days Free UK delivery for orders over £ 79 | £6.99 |
| Guaranteed Next day Delivery | Delivery : Guaranteed Next working day after Dispatch Dispatch : Guaranteed 1 - 5 working days For all orders | £9.99 |
| Super Guaranteed Delivery | Delivery : Guaranteed Next working day after Dispatch Dispatch : Guaranteed Next working day For all orders | £15.99 |
| International Delivery | All deliveries are send tracked. Please note import taxes and duty may apply and any costs are to be bourne by the customer. Orders sold to EU VAT zone are sold without VAT and customer need to pay domestic VAT and import taxes. Free Delivery for orders over £ 250 | £ 14.99 |
| Australia & United Arab Emirates | Free Delivery Orders above £ 250 | £ 14.89 |
| Special Shipping requests | For special requests or International Express shipments, please contact our customer service | On Request |
International & European Delivery
We ship Worldwide however there is weight limit of 2 kg so if you have a larger orders please contact our customer service before placing your order.
Returns & Refunds Policy
If you are not completely happy with your purchase please contact us within 14 days and we will look into your query immediately. If the item is damaged in transit or we have made an error with the order we will send a replacement straight away.
Please email photograph's of the damage including the packaging to the email address sales@custombella.co.uk and we will prioritise the replacement of your order within 3 working days.
Please ensure that all personalisation is correct before submitting the order as we cannot replace or refund incorrect orders.
Once the order is placed and the item has been processed for personalisation you will be committed to the order and will not be able to return the item due to the customised nature of the products we offer since they cannot be resold.
You may contact us by the following methods
- Phone: 0141 484 8900
- Email: sales@custombella.co.uk
- Chat : available